Frequently Asked Questions

On May 15, 2021, NET, Nebraska’s PBS & NPR Stations rebranded to become Nebraska Public Media. Through June 30, 2021, donations will still support our legal 501(c)(3) nonprofits – the NET Foundation for Television (#23-7122088) and the NET Foundation for Radio (#47-0588533). Starting July 1, our two foundations will merge, creating the Nebraska Public Media Foundation (#86-2239027). No changes are needed on your part. Your donations will continue to support the same quality programming and organization.

For more information about the Foundation merger, click here.

General Membership Questions

Is my contribution to Nebraska Public Media tax deductible?

All donations are used to support the mission of Nebraska Public Media. Learn more in our annual report.

Contributions to the NET Foundations are tax-deductible to the extent allowed by law. The relevant law states “to the extent that tangible personal benefits are not received in return.” This means that if you receive a thank you gift for your contribution, you cannot claim the fair market value of the thank you gift for tax purposes. Your allowable deduction would be the amount of your contribution minus the fair market value of your thank you gift. If you have further questions concerning the tax deductibility of any of your contributions, please consult your tax advisor.

If you have questions about your donation, please call our Customer Service at 800.634.6788.

How can I give by mail or phone?

If you'd like to make a donation by mail, please send your support to our headquarters in Lincoln:

Nebraska Public Media
NET Foundations for Television & Radio
1800 N. 33rd St.
Lincoln, NE 68503

If you'd like to make a donation over the phone, please call our 24/7 donation line at 800.989.8236.

Donations can also be made anytime at NebraskaPublicMedia.org/donate.

Why is there a single membership for Nebraska Public Media instead of separate memberships for Television and Radio?

Nebraska Public Media operates as one organization. By having a single membership, communications are streamlined, efficiency increases and administrative costs lessen. This means that even more of your contributions will go to support our mission to enrich lives and engage minds by connecting communities and celebrating Nebraska with services that educate and enlighten.

How will I know when to renew my membership?

Nebraska Public Media will send renewal reminders beginning about three months before your membership lapses. Consider becoming a Nebraska Public Media Sustaining Star to contribute monthly ongoing support to ensure your membership never lapses while supporting the programs you enjoy on Nebraska Public Media.

Does Nebraska Public Media sell or exchange my name with other non-profit organizations?

It is our strict policy not to release or exchange any information about our members. Nebraska Public Media will not sell, rent, share or give its membership donor list to any outside organization or individual.

What are my rights as a donor?

Nebraska Public Media adheres to the Association of Fundraising Professionals' (AFP) Donor Bill of Rights.

Member Benefit Questions

How do I get access to PBS Passport?

PBS Passport provides extended video on-demand access and is available to any current Nebraska Public Media member donating at least $5/month ($60/year).

  • Already a qualifying member? Click here to look up your access information or call our Customer Service team at 800.634.6788.
  • Need to become a member? Click here to donate and gain instant access.
  • Forgot your log-in information? Click here to reset your password.
What are the benefits of being a member of Nebraska Public Media?

Members of Nebraska Public Media help provide the financial support needed to deliver quality television and radio programming across the state. 

  • PREMIERE - Members who donate $36/year or more receive Nebraska Public Media's monthly magazine featuring prime time program listings, upcoming events, donor profiles and more. 
  • PBS Passport - Members who donate $5/month ($60/year) or more receive access to PBS Passport, which is extended on-demand access to over 1,600 episodes of Nebraska Public Media shows, including favorites from Masterpiece, NOVA, Finding Your Roots and more!
Does Nebraska Public Media offer the MemberCard?

As of January 1, 2020, Nebraska Public Media no longer offers or issues the MemberCard as a member benefit. After careful deliberation, Nebraska Public Media has decided to discontinue its partnership with the MemberCard company in order to devote more of its financial resources to providing the programming that you enjoy and depend on. For more information, visit NebraskaPublicMedia.org/membercard.

Mailing Questions

How can I be removed from the mailing list?

Please know that Nebraska Public Media will not sell, share or exchange its mailing list. However, if you'd like to be removed, please contact us at 800.634.6788.

I'm receiving duplicate mailings. What should I do?

Please let us know by contacting 800.634.6788, and we'll make sure you only receive one of each mailing.

I'm moving. How do I change my address to continue receiving the monthly program guide and other membership information?

Please contact us at 800.634.6788, and we'll change your address in our member database to ensure that you continue to receive.

If you have a question or concern that is not addressed in our FAQs, please contact Nebraska Public Media Customer Service:

800.634.6788
customerservice@NebraskaPublicMedia.org
Monday - Friday, 9 a.m. - 4:30 p.m. CT